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Guest Services

Guest Services

Guest services is located behind section 106 at BB&T Point and available to serve you in any special needs and to answer any questions you may have.

 From the instant guests arrive at BB&T Point to the moment they leave, a variety of Rockers & BB&T Point staff members work in tandem to make sure every fan has an enjoyable, meaningful, and memorable experience!
Once you arrive, you will be greeted by our BB&T Point staff. After parking your vehicle, our Ticket Sellers will present different seating options that fit your budget and preferred location (We encourage purchasing tickets in advance to avoid long lines at the Box Office). As you make your way towards the front gates, our ticket takers will scan your ticket and grant you access inside the ballpark.  As you stroll the concourse, our ushers are accessible and knowledgeable of all things Rockers and stadium-related.  Ushers will assist you to your seat and remind you that they won’t be far, should you need any further assistance.

Guest services are always available behind section 106 and front office personnel are available should you request a manager.

Feel free to contact us with any questions.


High Point Rockers Baseball

ADA Services at BB&T Point

The High Point Rockers take pride in ensuring that BB&T Point will be enjoyed by all our fans, include those with any special needs. If there is something you need that is not found here, please do not hesitate to call us to discuss anything we can do to make yourtime out at BB&T Point a memorable event. 336-888-1000

Accessible Parking:
Parking with a handicap parking permit is available on a first come bases along Gatewood Avenue between Lindsay Street and Elm Street.

Drop-off/Pick-up Areas
The drop-off and pick-up areas are located at the intersection of Gatewood Avenue and Pine Street.

Ramps are located at both the Gatewood Avenue and Pine Street entrances.

Accessible Seating and Companion Seating:
Seating is available behind sections 101, 103, 115, 116, and in our Catalyst Club.

Wheelchair accessible restrooms are available behind section 104.

BB&T Point Map